IMPORTANT:
When ordering two or more murals from different categories, (ie, a Stencil mural and a Sticker mural)
please create separate orders for each, as we use a number of different suppliers whose products are shipped from different locations.

Confidentiality
At Magic Murals we respect your privacy. We do not sell or share our customer information.

SHIPPING
Our shopping cart is mainly set up for shipping within the USA and Canada. If you would like to have a product shipped elsewhere in the world, please contact us for a shipping cost and we can arrange to ship the mural to you.

Items are generally shipped within 5-7 business days.
Personalised items may take as long as 10 business days.
Items are shipped via UPS, United States postal service, (USPS) or FedEx.
UPS, Fedex, or Common Carrier will not ship to a PO Box. A physical location is required.

Shipping and Handling Policies
Every effort is made to process and ship orders from our suppliers premises within 48 hours (excluding weekends).
Customised orders and sticker murals may require additional time.

We cannot be held responsible for delays in the postal service after the packages leave our premises.

Typically, orders will take between 5 and 7 working days once they leave the premises to reach you, but we cannot guarantee this as the postal service is out of our control.

If you need an order urgently, (in less than 10days) please contact us before ordering so that we can get you an expediated quote for delivery.

RETURNS POLICY

Magic Mural Factory stands behind the quality of our DIY mural products. Please read the following return policy.

If, for any reason, you are unhappy with your mural selection, please contact us to obtain an authorization code and we will gladly exchange your unused mural for another. Refunds are available for 30 days on murals purchased directly through us.

Refunds do not include postage.
No return will be accepted after 30 days from the invoice/shipping date.
No refunds will be given for used murals, customization fees or custom murals. Return shipping charges will be returned at your expense.
All approved returns MUST be shipped back to the address supplied with the authorization code, in the original shipping box and packaged properly to prevent damage to the merchandise. Magic Mural Factory will not be responsible for any damage to the merchandise caused by mishandling, misuse or improper packaging of a return. If damage is incurred due to these reasons no credit or refund will be issued.

We can only provide credit for those items that arrive safely at our office. We strongly recommend that you mail returns with some form of insurance and tracking service.

DAMAGED OR DEFECTIVE GOODS
Manufacture's damages or defects must be reported to us upon receipt of the goods. PLEASE CHECK YOUR MURAL/STENCILS/ROOM KITS IMMEDIATELY UPON RECEIVING IT. NO DEFECT/DAMAGED return will be accepted after 14 days from the invoice/shipping date.

UNOPENED OR UNUSED MERCHANDISE may be returned within 30 days of receipt and only with a proper authorization code.
Authorization codes and return address can be obtained by
e-mailing our office. NO RETURNS WILL BE ACCEPTED WITHOUT THE AUTHORIZATION CODE. There will be a 15% restocking fee on paint by number murals.

If you have any other queries or problems, please do not hesitiate to e-mail us at The Magic Mural Factory

We want you to be happy in every respect with your purchase.

NEW
Custom mural design service.
Paint by number murals
If you can't find what you are looking for, contact us and discuss your needs.
We could create a custom paint by number mural to meet your requirements.
Contact Fiona for more information and a free quote with no obligation

Please note that we do need extra time to customise, produce, and print your mural. If you need something urgently, please let us know before ordering so that we can accomodate your needs. We can then work out how long it will take to get your mural designed, produced and delivered to you.

INSTRUCTIONS INFORMATION

SEE HOW EASY OUR MURALS ARE
Find more info on each of our suppliers products by clicking a Category below.

PAINT BY NUMBERS MURALS
You have two choices within our paint by number mural options.
Both are simple and easy to use.

The transfer paper pattern system

The Overhead Projector system

Wall Art Designs (WAD kits)
Paint by numbers mural kits (transfer paper system) which includes paint.

HOW TO STENCIL

HOW TO PAINT CLOUDS

Wallup sticker murals info

Wallables Interactive wall art